{"id":958,"date":"2018-03-06T09:59:08","date_gmt":"2018-03-06T09:59:08","guid":{"rendered":"https:\/\/2023.smash.org.au\/?page_id=958"},"modified":"2023-04-02T17:09:40","modified_gmt":"2023-04-02T07:09:40","slug":"ticketing-policy","status":"publish","type":"page","link":"https:\/\/2023.smash.org.au\/plan-your-day\/policies\/ticketing-policy\/","title":{"rendered":"Ticketing Policy"},"content":{"rendered":"<div class=\"sk-accordion-container no-desktop-accordion\">\n<div class=\"sk-accordion-super\">\n<div class=\"sk-accordion-title\">\n<h3>REFUNDS<\/h3>\n<p><i class=\"i-chevron-down\"><!-- icon --><\/i><\/p>\n<\/div>\n<div class=\"sk-accordion-content\">Refunds and ticket downgrades are generally not permitted unless for exceptional circumstances. Such requests must be made via our Contact page by Sunday 18th June, 2023 at 11:59pm AEST (UTC +10:00). Please consider your purchase carefully before proceeding with your order.<\/div>\n<\/div>\n<div class=\"sk-accordion-super\">\n<div class=\"sk-accordion-title\">\n<h3>CHANGES, UPGRADES &amp; DOWNGRADES<\/h3>\n<p><i class=\"i-chevron-down\"><!-- icon --><\/i><\/p>\n<\/div>\n<div class=\"sk-accordion-content\">\n<p>You may choose to change or upgrade your SMASH! Tickets before online sales close on Sunday 18th June, 2023 at 11:59pm AEST (UTC +10:00) or SMASH! 2023 tickets sell out. Changes and upgrades will not be available after the closing date. Please consider your order carefully when you upgrade as the process cannot be reversed.<\/p>\n<p>The following changes or upgrades are allowed:<\/p>\n<ul>\n<li>Saturday Day Pass ($40.00*) \u2192 Sunday Day Pass ($40.00*)<\/li>\n<li>Sunday Day Pass ($40.00*) \u2192 Saturday Day Pass ($40.00*)<\/li>\n<li>Saturday Day Pass ($40.00*) \u2192 Weekend Pass ($55.00*)<\/li>\n<li>Sunday Day Pass ($40.00*) \u2192 Weekend Pass ($55.00*)<\/li>\n<li>Single pass of any type \u2192 Multiple passes of any type (does not have to be the same type)<\/li>\n<\/ul>\n<p><small>* 2% Handling fee applies.<\/small><\/p>\n<p>Downgrades are generally not permitted unless for exceptional circumstances.<\/p>\n<\/div>\n<\/div>\n<div class=\"sk-accordion-super\">\n<div class=\"sk-accordion-title\">\n<h3>Ticket TRANSFER<\/h3>\n<p><i class=\"i-chevron-down\"><!-- icon --><\/i><\/p>\n<\/div>\n<div class=\"sk-accordion-content\">\n<p>All tickets are non-transferable to the following year.<\/p>\n<p>Purchased tickets are transferable to other individuals with no extra fees incurred. Name change requests can be made by <a href=\"https:\/\/tickets.smash.org.au\/account\/\" target=\"_blank\" rel=\"noopener noreferrer\">logging in to your SMASH! account<\/a>, selecting the individual tickets and changing the ticket details.<\/p>\n<p>Name changes to tickets must be made before online sales close on Sunday 18th June, 2023 at 11:59pm AEST (UTC +10:00).<\/p>\n<\/div>\n<\/div>\n<div class=\"sk-accordion-super\">\n<div class=\"sk-accordion-title\">\n<h3>ON THE DAY PURCHASE<\/h3>\n<p><i class=\"i-chevron-down\"><!-- icon --><\/i><\/p>\n<\/div>\n<div class=\"sk-accordion-content\">\n<ul>\n<li>Saturday Day Pass &#8211; $48.00**<\/li>\n<li>Sunday Day Pass &#8211; $48.00**<\/li>\n<li>Weekend Pass &#8211; $60.00**<\/li>\n<\/ul>\n<p><small>** Card payment fees apply.<\/small><\/p>\n<p>Subject to availability unless sold out prior.<\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>REFUNDS Refunds and ticket downgrades are generally not permitted unless for exceptional circumstances. Such requests must be made via our Contact page by Sunday 18th June, 2023 at 11:59pm AEST (UTC +10:00). Please consider your purchase carefully before proceeding with your order. CHANGES, UPGRADES &amp; DOWNGRADES You may choose to change or upgrade your SMASH! &hellip; <\/p>\n<p class=\"link-more\"><a href=\"https:\/\/2023.smash.org.au\/plan-your-day\/policies\/ticketing-policy\/\" class=\"more-link\">Continue reading<span class=\"screen-reader-text\"> &#8220;Ticketing Policy&#8221;<\/span><\/a><\/p>\n","protected":false},"author":1,"featured_media":0,"parent":960,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_mi_skip_tracking":false,"_exactmetrics_sitenote_active":false,"_exactmetrics_sitenote_note":"","_exactmetrics_sitenote_category":0,"_links_to":"","_links_to_target":""},"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v15.1.1 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Ticketing Policy | SMASH! Anime Convention - Sydney Manga &amp; Anime Show, 1 &amp; 2 July 2023<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/2023.smash.org.au\/plan-your-day\/policies\/ticketing-policy\/\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:title\" content=\"Ticketing Policy | SMASH! Anime Convention - Sydney Manga &amp; Anime Show, 1 &amp; 2 July 2023\" \/>\n<meta name=\"twitter:description\" content=\"REFUNDS Refunds and ticket downgrades are generally not permitted unless for exceptional circumstances. Such requests must be made via our Contact page by Sunday 18th June, 2023 at 11:59pm AEST (UTC +10:00). Please consider your purchase carefully before proceeding with your order. CHANGES, UPGRADES &amp; DOWNGRADES You may choose to change or upgrade your SMASH! &hellip; Continue reading &quot;Ticketing Policy&quot;\" \/>\n<meta name=\"twitter:creator\" content=\"@smashcon\" \/>\n<meta name=\"twitter:site\" content=\"@smashcon\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"Organization\",\"@id\":\"https:\/\/2023.smash.org.au\/#organization\",\"name\":\"SMASH! Anime Convention: Sydney Manga & Anime Show\",\"url\":\"https:\/\/2023.smash.org.au\/\",\"sameAs\":[\"https:\/\/facebook.com\/smashcon\/\",\"https:\/\/instagram.com\/smashcon\/\",\"https:\/\/youtube.com\/c\/smashcon\",\"https:\/\/www.pinterest.com.au\/smashcon\/\",\"https:\/\/en.wikipedia.org\/wiki\/SMASH!_(convention)\",\"https:\/\/twitter.com\/smashcon\"],\"logo\":{\"@type\":\"ImageObject\",\"@id\":\"https:\/\/2023.smash.org.au\/#logo\",\"inLanguage\":\"en-AU\",\"url\":\"https:\/\/smashwordpress.blob.core.windows.net\/main-site-prod\/smash-logo.png\",\"width\":1440,\"height\":1440,\"caption\":\"SMASH! Anime Convention: Sydney Manga & Anime Show\"},\"image\":{\"@id\":\"https:\/\/2023.smash.org.au\/#logo\"}},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/2023.smash.org.au\/#website\",\"url\":\"https:\/\/2023.smash.org.au\/\",\"name\":\"SMASH! Anime Convention - Sydney Manga &amp; Anime Show, 1 &amp; 2 July 2023\",\"description\":\"The Sydney Manga and Anime Show, the convention by fans for fans! Come join SMASH! at ICC Sydney on 1 &amp; 2 July 2023, for all-round anime fun!\",\"publisher\":{\"@id\":\"https:\/\/2023.smash.org.au\/#organization\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":\"https:\/\/2023.smash.org.au\/?s={search_term_string}\",\"query-input\":\"required name=search_term_string\"}],\"inLanguage\":\"en-AU\"},{\"@type\":\"WebPage\",\"@id\":\"https:\/\/2023.smash.org.au\/plan-your-day\/policies\/ticketing-policy\/#webpage\",\"url\":\"https:\/\/2023.smash.org.au\/plan-your-day\/policies\/ticketing-policy\/\",\"name\":\"Ticketing Policy | SMASH! Anime Convention - Sydney Manga &amp; Anime Show, 1 &amp; 2 July 2023\",\"isPartOf\":{\"@id\":\"https:\/\/2023.smash.org.au\/#website\"},\"datePublished\":\"2018-03-06T09:59:08+00:00\",\"dateModified\":\"2023-04-02T07:09:40+00:00\",\"inLanguage\":\"en-AU\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/2023.smash.org.au\/plan-your-day\/policies\/ticketing-policy\/\"]}]}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","_links":{"self":[{"href":"https:\/\/2023.smash.org.au\/wp-json\/wp\/v2\/pages\/958"}],"collection":[{"href":"https:\/\/2023.smash.org.au\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/2023.smash.org.au\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/2023.smash.org.au\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/2023.smash.org.au\/wp-json\/wp\/v2\/comments?post=958"}],"version-history":[{"count":24,"href":"https:\/\/2023.smash.org.au\/wp-json\/wp\/v2\/pages\/958\/revisions"}],"predecessor-version":[{"id":8056,"href":"https:\/\/2023.smash.org.au\/wp-json\/wp\/v2\/pages\/958\/revisions\/8056"}],"up":[{"embeddable":true,"href":"https:\/\/2023.smash.org.au\/wp-json\/wp\/v2\/pages\/960"}],"wp:attachment":[{"href":"https:\/\/2023.smash.org.au\/wp-json\/wp\/v2\/media?parent=958"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}